Heads In The Cloud
Hitc 2019

Join three telecom industry leaders as they discuss tips and tricks in the Unified Communications world. Plus, meet their expert guests who share their own unique perspectives on the industry.

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    047: Building Success as a Master Agent with Tim Basa

    In this episode, David and John speak with Tim Basa, president of Telegration Inc. Tim shares how this Master Agency uniquely aligns itself to deliver an inspiring atmosphere that supports its agents' business objectives. Tim also sheds light on the recipe he uses to identify fitting agents, as well as the secret sauce he uses to keep them motivated. Discover the Master Agency world, hear about some great technology showcases coming up, and even get a quick ear-full of David's best attempt at covering Tubthumping by Chumbawamba.

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    046: Building Your Channel Presence with Heather Margolis

    In this episode, David and John speak with Heather Margolis, the founder of Channel Maven Consulting based in Boulder, Colorado. This firm focuses specifically on providing marketing services and support to IT channel organizations of all sizes. Heather shares how she got into the industry and how Channel Maven Consulting helps its customers succeed through one-on-one assistance with content creation, social selling, demand generation, online branding and more. Hear about the importance of utilizing LinkedIn to create relationships with prospects, and even gain some tips to help achieve visibility online. On top of an in-depth conversation about how you can appeal to specific verticals and customer niches, join in for some fun debate on the Game of Thrones finale and hot dogs!

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    045: An Insider's Look on Marketing Automation with David Lewis

    In this episode, David and John speak with David Lewis, the Founder and CEO of DemandGen International Inc., a marketing agency that specializes in digital marketing. In addition to being the CEO of DemandGen, he is the author of Manufacturing Demand - the #1 book on modern lead management. In this podcast, hear how David Lewis got his start in marketing automation and marketing and sales technology. You'll learn why a company should invest in marketing automation, the importance of utilizing microsites, and their use in attracting customers. David Lewis also discusses what DemandGen does for its customers, lead scoring, what his book, Manufacturing Demand, is about, and his favorite sandwich.

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    044: A Marketing Match For Telecom with Michael Sterl

    In this episode, John and David speak with Michael Sterl, CEO of Carve Digital which is a marketing firm focused on the tech industry. Michael is also a Board Member of Telecom For Change, an organization that raises resources and revenue for underfunded charities, and is the Cofounder of Cloud Optik, a growing business dedicated to providing tools to offer a world-class set of data and analytics capabilities. Amid this packed discussion, discover what led Michael to specialize in working with cloud and telecom service providers, agents, and partners to tackle marketing efforts and enable their sales operations.

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    043: Improving Your Digital Handshake with Brian Fanzo

    In this episode, John and David speak with Technology Evangelist Brian Franzo. Brian is a millennial keynote speaker, specializing in marketing through social media within the B2B space. He shares his career journey that began with 9 years working for the Department of Defense in the cyber security sector. After being named the fastest individual to become Sr. VP, Brian made a drastic career change which led to his current passion of teaching businesses to stand out from the noise and engage with customers in the digital space. It was this passion that led him to form the company iSocialFanz, a company focused on launching digital and influencer strategies for brands, including Dell, EMC, Adobe, IBM, UFC, Applebees, and SAP. Listen in and learn all about topics covering creating your digital handshake, staying top-of-mind with your customers, utilizing and embracing change, building a trustworthy brand, and much more!

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    042: A Technologist's Take on Trends with Gary Audin

    In this episode, David and Graham welcome Gary Audin, President of Delphi, Inc. With a background including over 40 years of computer, communications, and security experience, Gary humbly defines himself as a Technologist. He produces webcasts, podcasts, EDUcasts, and whitepapers for hundreds of vendors and service providers, along with being a prolific speaker at hundreds of conferences and user groups. Gary touches on a variety of topics including everything from Security's growing importance, SIP Trunking's most common issues during installations, 5G predictions, and his border collie Keyboard's special talents. Listen in and also hear David's unusual animal encounter story and how it relates to repurposing old sheets/pillows for a good cause.

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    041: An Inside look at Channel Event Management with Art Wittmann

    In this episode, David and John reveal the details on Star2Star's upcoming event at Channel Partners in Las Vegas. They also interview Art Wittmann, SVP of Content for Informa's US Technology brands. Art shares his journey of working as Channel Partners SVP and Manager during the transition to Informa's Knowledge and Networking Group, along with his experience in rebuilding Channel Partners into a thriving brand with a bright future. He discusses trends on Channel Partner's growth over the years, announces upcoming events including news on their first show in London, and reveals the keynote speaker for the next Channel Partners event in Las Vegas. Tune in and learn about which technology topics will keep you one step ahead, the importance of UX, and what dinosaur is John's favorite.

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    040: The Advantages of the Cloud with Zeus Kerravala

    In this episode, The Cloud welcomes back Graham Potter to the podcast! Graham has returned from his travels to Kilimanjaro (and some fun facts to share). He and David also interview Zeus Kerravala, Founder and Principal Analyst at ZK Research. Zeus was the Senior Vice President and Chief Research Officer at the Yankee Group for eleven years before leaving the company to become an independent research analyst. As the principal analyst of his firm, Zeus discusses what he has learned about research, including what prompts market transitions and his thoughts on how an analyst should evolve with the trends. He reveals some of the Cloud's greatest advantages as a technology, compared to traditional on-premises solutions. Tune in to hear more about innovations like seamless streaming across multiple devices, AI capabilities, real-time translations, and more, as well as his analysis of IoT and securing cloud networks, the SD-WAN revolution, and the catchphrase he wants to go viral.

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    039: Selling Results with Bill Stinnett

    In this episode, David and John interview Bill Stinnett, President and Founder of Sales Excellence, his corporate training and consulting organization. Bill has been in sales for almost 30 years; the last 17 of them have been dedicated to helping companies around the world improve their sales tactics and achieve their goals. Bill describes how he started his business and a few tips and tricks he shares with his clients, including sage advice from his father to "think like a fish". David and John also discuss Star2Star's relationship with Sales Excellence and how they are investing in their sales team and Partners using Bill's training tools. Tune in to hear more about how companies are embracing training, Bill's best practices for connecting with customers, John's Burger and Toothpick analogy, and more.

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    038: Sending Thnks with Brendan Kamm

    In our first episode of 2019, we reveal our new Heads In The Cloud logo as John Roth joins the team as a permanent host along with David and Graham! Join us in welcoming John Roth to the show's hosts.

    David and John welcome Brendan Kamm, Co-Founder & CEO of Thnks, to the podcast to discuss his company's innovative solution to building business with gratitude. Thnks is a corporate gifting platform that allows business contacts to send each other various gifts with just an email. Once a gift is sent, Thnks takes care of the rest so that colleagues can focus on their relationship rather than logistics. Brendan describes the philosophy behind Thnks and why it's so important in a digital world. He also describes the range of gifts available including cups of coffee, Uber rides, and song downloads, and some of his favorites including a full-size kayak and Weber grill.

    Brendan, David, and John share stories about how the ease of sending a gift to prospects, customers, and business colleagues can make a dramatic difference. Tune in to hear their stories (and more fun items available on Thnks), how Thnks got started in the midst of New York City, and exciting new features coming to the platform. Bonus: this podcast includes Breaking News from Thnks and farm animals!

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