In this episode, we chat with VP of Digital Transformation at Frost & Sullivan, Elka Popova. We discuss changes in the UCaaS space including the Mitel/ShoreTel merger and hypotheses for future M&As. Elka shares her insights regarding churn in the partner community, embedded communications, and the factors driving these industry changes.
- Guest: Elka Popova, VP of Digital Transformation at Frost & Sullivan https://ww2.frost.com
- Elka’s Profile: http://digitaltransformation.frost.com/index.php/profile/view/13/
- Twitter: https://twitter.com/epopova
- Frost & Sullivan Viewpoints: And Then It Happened: http://www.digitaltransformation.frost.com/expert-insights/viewpoints/and-then-it-happened/
- UCaaS Market Rocked Again By Mitel / ShoreTel Merger: http://www.star2star.com/insights/blog/Shoretel-Merger